State Farm® Insurance Agent Billy Valduga
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Thomas Lamb
June 13, 2025
"Excellent customer service! Bailey has been phenomenal in helping me with some things that needed changing!!!"
"Thank you for the kind review Mr. Lamb! Bailey does a great job 👏 in our office and I am lucky to have her. I appreciate you doing business with our agency!"
Travas Williamson
June 4, 2025
"Amazing Amazing Staff! They always promptly answer any phone and can answer any questions I may have. Been with them for many years and will continue for many more! The Billy Valduga Team is the best!"
"Travas - Thanks for leaving that awesome review! I appreciate the trust you have in our office and want to thank you for doing business with us! - Billy "
Sequoia Evans
June 4, 2025
"State Farm has been exceptional in providing reliable and efficient service. Their team is always helpful, making insurance easy to understand and manage. Highly recommend!"
"Sequoia - I really appreciate you taking a moment to recognize the team at my office. This means the world to us! Thank so much for doing business with my office. - Billy "
Kathy Dorsey
May 16, 2025
"Awesome & courteous service! StateFarm Louisville has some of the best people!"
"Kathy thanks so much for giving the team a 5 ⭐️ review! This means a lot to us! "
J Hutchinson
April 30, 2025
"HIGHLY RECOMMEND BILLY!! He’s experienced, knowledgeable, and he cares. Billy went to work contacting the right people on my behalf to ensure my claim got a fair review process: the claims agent told me the success of my claim was due in no small part to Billy’s efforts. He and his staff are personable and kind, and he will work hard for you!! Thank you Billy!"
"Thank you so much for the kind words! We always strive to work with the customer and the claims department to make sure SF is paying what they owe. Glad it was a good experience for you!"
Kimberly Heggs
April 28, 2025
"Been with State Farm for about 6 months, but everyone there is very helpful and friendly, and always lets you know what kind of discounts you can get to help you save."
"Kimberly, thanks so much for giving us a 5 ⭐️ review! We are glad you are a customer and we hope to continue to earn your business for years to come! - Billy "
Jo Ann Hayes
April 8, 2025
"Great service, knowledgeable about policy information. Greatly appreciated their help with policies."
"Jo Ann - Thanks so much for leaving us the review! We really appreciate it! -Billy"
Tim Starling
March 31, 2025
"Billy and team are top notch! They are experts, accessible, and prompt in all matters to our household. Thank you making us feel like family!"
"Tim - I appreciate you taking the time to leave the kind review. We work hard to treat everyone like family!"
Tracy
March 20, 2025
"The women are so very helpful and I really appreciate Ms Carlie and Ms Bailey."
"Tracy thanks for leaving the great review for Carlie and Bailey! I am very fortunate to have them on my team. Thanks for doing business with my office! - Billy "
Patricia Brantley
March 13, 2025
"Katie was very helpful and patient with me today and she explained everything that I asked her. Thank you so much for your excellent service and your patience."
"Thanks for giving the kind review regarding Katie! She does a great job and it is nice for you to recognize her! - Billy"
Travoris Hall
March 6, 2025
"Excellent, an great customer service this the best insurance company to have"
"Thank you very much for the 5 ⭐️ review Travoris and thanks for doing business with my office!!"
Elissa Laing
March 4, 2025
"Katie is hands-down the most professional, caring, and hard-working insurance agent I've ever spoken to. Not only was she able to save me about $75 a month, but she made sure I stayed updated and informed throughout the entire process. Switching to State Farm was a breeze!"
"Thanks so much for the kind words about Katie! She goes the extra mile to advise the customer about coverage they need - and the savings don’t hurt either! Thanks again for choosing to do business with my office. - Billy"
Marie Holloway
February 11, 2025
"Everyone is always pleasant when I call."
"Marie - thanks for leaving us the kind review. It means a lot to us! Please let us know if we can help you with anything. "
Rena Turner
February 11, 2025
"Billy and his staff are always so helpful! Very friendly, courteous and efficient. Very knowledgeable and quick to respond. I rate their office 10 ⭐️!"
"Thanks so much for the kind words and review Rena! We appreciate what you and your family do for us!!"
Sandra Lowery
February 3, 2025
"Katie Edwards is very professional. She is knowledgeable of her job. She gives great customer service I appreciate her."
"Thanks so much for the kind review Sandra! Katie is a great addition to our office and we are so happy to have her! Thanks for the 5 star review!!🤩🤩🤩🤩🤩"
Robo 7723
February 3, 2025
"Great people. Lisa and Billy have always treated me like family more so than a customer. 5 star people all , their staff also."
"Thanks so much for taking a minute to leave a review! The teamwork makes the dream work - thanks for being a part of our family!"
renee perry
January 11, 2025
"The staff has been extremely helpful!"
"Thank you for taking a moment for the review. Bailey and Lisa both want to help move the process forward and I appreciate you leaving a review to recognize this!"
mary english
January 7, 2025
"Billy Valduga and all of his Team are always courteous, helpful and efficient. I would highly recommend them to anyone."
"Appreciate you taking a moment for the review Mary! Thanks for what you have done for us over the years! - Billy"
Eric Eastmead
January 3, 2025
"We've always had great service out of Billy and his team."
"Thanks for taking a moment for the kind review Eric!"
OMAC Ent
October 23, 2024
"It's insurance I don’t have too much good to say but It keeps me away from tickets. They help to stay on the road I guess"
"Hey OMAC Ent - I wish you had a name and I could reach out to you and discuss. Thanks for the review. 😎"
Alison Bryant
September 23, 2024
"Love Katie❤️ she so sweet!"
"Thanks Alison! I think she is pretty awesome 😎 too! We appreciate the review and thank you for the business! "
Sherita Mack
September 20, 2024
"The service was great! Linnea Rogers was very patient, courteous and she explained everything. In no time she had me processed and off to the DMV I went."
"Thanks for the review Sherita! Linnea does a great job for the office and it was nice of you to recognize her!"
Bill Cain
September 12, 2024
"Great agency with friendly and helpful people. Billy is the best!"
"Thanks for the kind words Bill! Glad you and Monica are part of my life and my agency! "
James Flonnory
September 10, 2024
"Polite and kindness"
"Thank you so much for leaving the 5 Star ⭐️ review James!! We appreciate you!"
Alissa Weeks
September 5, 2024
"Every time I've had a question, this staff has been amazing. I needed a PDF of a paper that I couldn't find on the app. Katie helped me and sent it via email immediately. I also love that I can pay my bill every month through the app in less than 10 seconds. We're delighted with Billy Valduga- State Farm."
"Alissa - thanks for leaving the kind review. We are a national brand with local people to help support you in any way we can. Thanks for what you do for us! "